Terms of Service

Warm Welcome to VoiceGate. We hope you enjoy everything we have to offer.  Please read these Terms carefully as this will be binding agreement between You and VoiceGate Technologies India Pvt. Ltd.., (“VoiceGate”).

These Terms govern your use of the websites that link to these Terms. In these Terms, the word “Sites” refers to each of these websites and the services offered on those Sites. You automatically agree to these Terms and to our Privacy Statement simply by using or logging into the Sites.

Please note that we offer many services. Your use of VoiceGate products or services are provided by VoiceGate pursuant to a separate manually or digitally-executed agreement. Those additional terms become part of your agreement with us, if you use the services or log into the Sites.

A.  User Account

 You may be required to subscribe or purchase VoiceGate application in order to use certain services or features on the Sites. To create user account, you must be at least 18 years old and you must provide truthful and accurate information about yourself. You are advice to update your account detail regularly including password.  Create user account by providing certain personal details such as name, e-mail address, telephone number, address, plans and payment details.

In some cases, an account may be assigned to your organisation and your system administrator / employer will assign to you. If you are using or logging into an account, additional terms may apply to your use of the Sites. Moreover, your administrator may be able to access or disable your account without our involvement.

You may not share your account with anyone else. Please keep your password confidential, and try not to use it on other websites. If you believe that your account has been compromised at any time, please notify your system administrator.

B.  Business model

VoiceGate offer on-premises and hosted solution.  It is available in OPEX and CAPEX model.

OPEX model is yearly subscription model and user can renew the subscription anytime. User will be notify via email about the expiry of account. After expiry up to one month you have the option to renew services with same virtual number After that VoiceGate do not guarantee about allocation of same number.  Commercial plan will be changed time to time and will be notify to user.

CAPEX model is one time purchase of equipment with standard / extended warranty. After the warranty period, user can renew the contract and extend the warranty by paying the yearly maintenance fee.

Corporates user can increase or decrease the user license attached to corporate account and billing will happen on actual subject to minimum billing. We reserve the right to modify our Sites, add or remove functionality or features or stop a particular feature altogether at any time, with or without notice to you. We also reserve the right to charge a customisation fee for any of our features or customisation that you may need

C. Exit terms

User can surrender subscription any time by giving agreed notice. We reserve the rights to delete your account info and block access to our service.   VoiceGate has rights to transfer your Virtual number to other user.

D. Service Termination and Modifications  

VoiceGate will terminate your services any time If we observe any violation of rules and law your services will be terminated with immediate effect with notice to you. 

E. Use of our services.

Using our product / services does not give you ownership of any intellectual property rights to the content you access.  Using contain of our site is strictly prohibited unless permitted by authority.  You should not use our service to violate any Law, Regulations and anyone’s rights.  Certain services and plan are not for telemarketing.  Using the service for telemarketing. d.             In case of a DND complaint resulting due to violation of the directives/guidelines issued by TRAI, user will be solely responsible to pay penalty to TRAI or the concerned user or VoiceGate at actual, after all legal remedies are exhausted

While creating user account on our website you are authorising our partner / staff / representative to contact you in a manner consistent with our Privacy Statement. 

F. Intellectual Property

All Intellectual Property rights reserved with VoiceGate. All the information, text, graphics, data and other materials (“Content”) available on our website may not be reproduced, distributed, or transmitted in any form or by any means, including photocopying, recording, or other electronic or mechanical methods, without the prior written permission of VoiceGate.  Shall be used only to use of product and services.  Our Website or Blog may contain our service marks or trademarks as well as those of our affiliates or other companies, in the form of words, graphics, and logos. Your use of our Website, Blog or Services does not constitute any right or license for you to use our service marks or trademarks, without the prior written permission of  VoiceGateYour use of our Website and Services does not grant you any ownership rights to our Content.

G. Warranty  

We ensure that product comes with standard / extended warranty and during period we are committed to provide Services at commercially reasonable rate. We give our best effort to make sure you enjoy uninterrupted services. But there are certain things beyond our control and that we don’t promise about our Services. User has a choice to extend the warranty by paying maintenance fee it is always advance.

H. Additional Details

We are force to modify these Terms at any time basis to meet government regulation or laws or market dynamics. By continuing uses of our product and services, you agree to this revised term. If you do not agree to the changes, you should stop using or logging in to the Sites.

If you do not comply with these Terms we will take appropriate action in due course of time. This terms shall be governed and construed in accordance with the laws of India. The Courts in  Hyderabad shall have exclusive jurisdiction to adjudicate upon any dispute arising under this Agreement.


I. Disclaimer of Warranties and Liability

The information provided by VoiceGate on www.voicegateindia.com or  *.voicegateindia.com (the “Site”) and our mobile application is for general informational purposes only. All information on the Site] is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability or completeness of any information on the Site [or our mobile application].


Under no circumstance shall we have any liability to you for any loss or damage of any kind incurred as a result of the use of the site or our mobile application or solution. Your use of the site / our mobile application / our product and services is solely at your own risk.



If you have questions or comments about this Privacy Policy, please contact us at:

VoiceGate Technologies India Pvt. Ltd.

'Navbahaar',10-3-299/2/B, Humayun Nagar, Hyderabad - 500 028. Telangana INDIA 

Email: info@voicegateindia.com
Call: +91 40 23537863 / 022 2509 4870
Sales Enquiry : mumbai@voicegateindia.com