Privacy Policy

Last updated Feb 04, 2021 Hyderabad INDIA

VoiceGate Technologies India Pvt. Ltd.  respects the privacy of our application users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our solution  (the “Application”). Please read this Privacy Policy carefully. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT INSTALL THE APPLICATION.

VoiceGate provide voice solution and related service / products to our client around the world. We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last software release” date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Application after the date such revised Privacy Policy is posted.

This Privacy Policy does not apply to the third-party online/mobile store from which you install the Application or make payments, including any in-game virtual items, which may also collect and use data about you. VoiceGate is not responsible for any of the data collected by any such third party.


We may collect limited information about you that may require to function this application properly. The information we may collect via the Application depends on the content and materials you use, and includes:

Personal Data

Demographic and other personally identifiable information (such as your Name, Mobile number, email address, local contact book) that you voluntarily give to us. If you choose to share data about yourself via your profile, contact or other interactive areas of the Application, please be advised that all data you disclose in these areas is public and your data will be accessible to anyone who accesses the Application.

Geo-Location Information

We may request access or permission to and track location-based information from your mobile device / laptop / desktop, either continuously or while you are using the Application, to provide location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.

Device Access

We may request access or permission to certain features from your device, including your mobile device’s such as Device storage, Contact list, Call Log, Contact profile, Device IP address If you wish to change our access or permissions, you may do so in your device’s settings.

Mobile Device Data

Device information such as your mobile device ID number, model and manufacturer, version of your operating system, phone number, country, location and any other data you choose to provide.

License, Fees and Taxes. 

Application is license base and we charge you for our Services, excluding applicable taxes You are responsible for all CRM subscription fee, service carrier data plan, voice plan and other fees and taxes associated with your use of our Services.  We activate user account basis on agreed delivery terms upon the receipt of payment.

Push Notifications

We may request to send you push notifications regarding your call or the Application. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings. It will affect the client number display in your app.


Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Application to: 

1.       Enable user-to-server communications or  server-to-server communication or Application-to-application communication.

2.       Increase the efficiency and operation of the Application.

3.       Notify you of updates to the Application.

4.       Offer new products, services, mobile applications, and/or recommendations to you.


We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

Business Partners

We may share your information with our business partners to offer you certain product or services.

Sale or Bankruptcy

If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline honours commitments we made in this Privacy Policy.

We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.


Cookies and Web Beacons

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Application to help customize the Application and improve your experience. When you access the Application, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Application. You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your web browser’s settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis.


We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.


Account Information

You may at any time review or change the information in your account or terminate your account with the help of your IT Admin / Contacting us using the contact information provided below

Upon your request to terminate your account, we will deactivate your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements or as per our agreement with your organisation.

Availability of Our Services. 

We are committed for high system uptime, however our Services may be interrupted, including for maintenance, repairs, upgrades, or network or equipment or application failures. We may discontinue some or all of our feature, function and the support for certain devices , bowser and platforms, at any time without notice. Events beyond our control may affect our Services, such as events in nature and other force majeure events.

Intellectual Property Policy: Copyrights

VGT Dialpad mobile application, VoiceGate Dialer  are designed and developed by VoiceGate Technologies India Pvt. Ltd. and has all rights reserved. Our users agree to our Terms of Service ("Terms") by installing, accessing, or using our apps, services, features, software, or website (together, "Services"). Our Terms do not allow our users to violate someone else's intellectual property rights when using our Services, including their copyrights and trademarks.



If you have questions or comments about this Privacy Policy, please contact us at:

VoiceGate Technologies India Pvt. Ltd.

'Navbahaar',10-3-299/2/B, Humayun Nagar, Hyderabad - 500 028. Telangana INDIA 

Call: +91 40 23537863 / 022 2509 4870
Sales Enquiry :