To keep track of all incoming and outgoing calls from your phone and store details of all conversations made, all you have to do is switch to VoiceGate Call Logger - a swift and effective technology that records every number, every word, every time. The product allows marking of conversations as “reviewed” or previously read and enables easy sharing of files via e-mail or Internet connection. The product enables quality monitoring by recording call information such as call duration, start and end time of all calls (in-bound and out-bound) always. Call Logger helps improve customer satisfaction and enhance retention levels by continuously monitoring, reviewing, evaluating and scoring caller/agent interactions. Managers can retain top performers by using VoiceGate Call Logger’s audio and screen capture as a powerful coaching and professional development tool.