VoiceGate is the pioneer in IVR solutions in the country and has been consistently measuring up to the expectations of its clients. With flexibility as its strength, VoiceGate employs advanced technology to offer IVR solutions that enable greater efficiency and call processing capabilities.

VoiceGate’s dedicated team of software professionals and R&D engineers have developed customized IVR systems at its development center in Hyderabad. Ranging from automatic complaint booking to highly complicated MF NAV announcement and “TV contest on phone” systems, VoiceGate’s IVR solutions are based on principles of open architecture. Depending on the level of complexity built into the system, the solutions offer the required flexibility to suit specific requirements of a customer. Open architecture also allows easy scalability and modification-capacity to the technologies, resulting in higher customer loyalty. Each IVR solution is built from scratch using scientific computer languages such as C++, VC++; databases such as Oracle, My SQL; signaling such as E1-R2MF, ISDN PRI, SS7 and hardware from Dialogic.