The Automated Attendant responds to incoming calls and transfers them to the appropriate extensions automatically, 24 hours a day, 7 days a week. Calls are answered promptly, courteously and professionally without the intervention of a live operator. In fact, the VIP4000 Automated Attendant can even be configured using the voice of your present switchboard operator. It can be employed full time or on a required basis - i.e. during peak calling periods, overflow situations, after hours, lunch breaks, holidays, etc. It is fast, flexible, and comes with an internal company directory, for the convenience of callers who don't know their party's extension number. How it works?

The Automated Attendant enhances call-processing efficiency by ensuring a pleasant, instant response to incoming calls. Your valuable customers and vendors won't have to wait or be put on hold as all calls are redirected in a prompt and efficient manner. The Automated Attendant is ideal for sales, order desk, accounts payable, shipping and various other departments as it significantly accelerates caller connection.